Shipping policy

At Platinumcuff.com, we strive to deliver your package as quickly and efficiently as possible. Whether you’re shopping within India or internationally, we ensure your purchases reach you in perfect condition. Please review our shipping policy below.

Domestic Shipping (Within India)

Shipping Locations: We deliver to all major cities, towns, and rural areas across India.
Shipping Charges: Free for all orders above ₹10,000. A flat rate of ₹100 is applicable for orders below ₹10,000.
Delivery Time: Standard Shipping: 5-7 business days depending on the location.
Order Tracking: Once your order is shipped, a tracking link will be sent to you via email or SMS to help you monitor the status of your delivery.

International Shipping

Shipping Locations: We ship globally to all major countries. Some restrictions may apply due to local shipping regulations.
Shipping Charges: Charges vary based on the destination country, the weight of the package, and the shipping method selected. The applicable shipping charges will be displayed at checkout.
Delivery Time: Standard International Shipping: 7-21 business days, depending on the destination.
Customs and Import Duties: All international orders may be subject to customs duties and taxes, which are not included in the product price or shipping cost. These charges are the buyer’s responsibility and must be paid upon receiving the shipment.
Order Tracking: All international shipments come with a tracking number. You will receive a tracking link via email or SMS once your package has been dispatched.

Additional Information:

Processing Time: All orders are processed and dispatched within 2 business days, excluding weekends and public holidays.
Delays: While we strive to deliver orders within the stipulated time, shipping delays can occasionally occur due to factors beyond our control (e.g., weather conditions, customs clearance, etc.). We will notify you promptly if there are any unexpected delays.
Returns and Exchanges: Please review our exchange and return policy for more information.
For any shipping-related inquiries or concerns, feel free to reach out to us at hello@platinumcuff.com. We’re here to assist you!

Responsible Sourcing

We prioritize materials and processes that respect both people and the planet, ensuring transparency and accountability in every step.

People-Centered Approach

Our artisans and partners are at the heart of everything we do, fostering fair wages, safe working conditions, and human-first values.

Climate-Driven Action

We actively minimize our carbon footprint by implementing eco-conscious production, packaging, and shipping practices.

Quality Guaranteed

Experience the unmatched care and craftsmanship that goes into every piece we create.

Top-notch support

Our dedicated support team is here to assist you with any questions or concerns.

Secure payments

Shop with confidence knowing all payments are processed securely and safely.

Fast & Reliable Shipping

Enjoy quick and dependable delivery, bringing our handcrafted creations straight to your doorstep.